Opal Bag

E.U.: 2-7 working days

NON-E.U.: 10-15 working days

There may be local taxes and duties for your order depending on the destination country. If we are able to calculate these fees for you, they will be added to the total before you complete your order. For the countries where taxes and duties cannot be calculated, you will be required to pay them to the courier at delivery. Please contact your local customs office for more information.

You have 14 days from the date of delivery to return your items. To obtain your return label, please contact customer service. Kindly note that return fees may be applicable.

For further information, please refer to our SHIPPING & RETURNS policy

To make sure that your product ages beautifully, we recommend the following care:

• Avoid contact with water, grease, perfumes or cosmetics as it will leave stains on the leather. If your product should get wet, dab it with a soft neutral cloth to absorb the moisture and leave it to dry. Never apply heat or use a hairdryer as it will damage the leather.
• Avoid contact with abrasive surfaces to minimize scratches.
• Avoid over exposure to heat or direct lighting.
• Do not overfill your handbag, as it may lose its shape or may damage the handles.