Phantom Tote

E.U.: 2-7 working days

NON-E.U.: 10-15 working days

The retail price displayed on our website does not include any local taxes or duties, which may apply depending on the destination country. If we are able to calculate these fees for you, they will be added to the total before you complete your order. For the countries where taxes and duties cannot be calculated, you will be required to pay them to the courier at delivery. Please contact your local customs office for more information.

You have 14 days from the delivery date to request a return. To initiate the process, please contact our customer service at contact@aestherekme.com with your order number. Terms and fees may apply.

For full details, please consult our SHIPPING & RETURNS policy.

To make sure that your product ages beautifully, we recommend the following care:

• Avoid contact with water, grease, perfumes or cosmetics as it will leave stains on the leather. If your product should get wet, dab it with a soft neutral cloth to absorb the moisture and leave it to dry. Never apply heat or use a hairdryer as it will damage the leather.
• Avoid contact with abrasive surfaces to minimize scratches.
• Avoid over exposure to heat or direct lighting.
• Do not overfill your handbag, as it may lose its shape or may damage the handles.